MailStore SPE: Marketing Kit for Service Providers Available

Posted: April 22nd, 2014 | Author: | Filed under: News | Tags: , , , | No Comments »

An extensive marketing kit is now available for all registered service providers at the partner portal. Thanks to these templates providers can easily attract the attention of prospective customers and inform them in a comprehensive way about their new SaaS offering based on the MailStore Service Provider Edition (SPE).

Do you have any questions regarding our email archiving solution for service providers? Our MailStore SPE team is happy to receive your inquiry.

MailStore not affected by OpenSSL vulnerability “Heartbleed”

Posted: April 11th, 2014 | Author: | Filed under: News | Tags: , , | No Comments »

The critical bug known as “Heartbleed” in the crypto-library OpenSSL does not affect MailStore’s software solutions. The vulnerability allows attackers to access sensitive data such as user names and passwords in clear text, session-ids and private keys used by the servers to encrypt SSL traffic.

OpenSSL is not used by any MailStore component, which instead makes use of Windows’ built-in cryptographic libraries.

You can check on, whether other websites or services you are using are affected by the vulnerability.

Case Study: Legally Compliant Email Archiving at Baker Tilly Roelfs

Posted: March 19th, 2014 | Author: | Filed under: News | Tags: , , , , , | No Comments »

bakertillyroelfsBaker Tilly Roelfs is one of the largest partner-managed consultancies in Germany and is an independent member of the global Baker Tilly International network. The consulting firm introduced MailStore Server for email archiving at its twelve locations in November 2013.

What won over Martin Menzerath, ITC Services Manager and Project Leader, was the fact that the implementation of our solution enabled all of the planned project objectives to be achieved. Not only does MailStore Server fulfill the legal requirements, reduce the load on email servers, streamline the backup and restore process, and archive PST files, it also protects against the loss of data.

“MailStore Server allowed us to implement an email archiving system in our firm that meets all of the legal requirements and to reduce the mailbox sizes of our email servers to a minimum. The easy installation and administration made this product the clear choice for us. MailStore Server is simply a good solution. A further advantage over other solutions is its low cost,” states Martin Menzerath, ITC Services Manager.

Read the official case study for more details.

How MailStore Defines Top-Rate Support

Posted: March 17th, 2014 | Author: | Filed under: News | Tags: , , , , , , | No Comments »


Even though our MailStore solutions are easy to use and prove to be very stable thanks to extensive market testing, we still demand of ourselves that our customers receive the best technical support possible. For us at MailStore this means

  • that support is provided only by the most qualified team of employees,
  • and that no external call center is involved.
  • Support personnel are working in the U.S. and Canada – along with our staff at corporate headquarters in Germany.
  • Even before a purchase is made, technical support is fully available to our customers via phone, email, or live chat.
  • We work with response times that are generally far shorter than those defined in the support services.
  • We not only see ourselves as problem solvers, but also provide our customers with in-depth support during implementation planning.
  • We are happy to assist every customer, regardless of the number of licenses they need.

To give you even a better impression of the technical support we offer, we would like to introduce you to the people who make it happen. Read the interviews with our staff members Daniel Weuthen, Lars Talaschus, Dave Warren,  and Björn Meyn.

All the many options for getting in direct contact with our support service team are listed on our official support page.

New Guidelines: Performance and Scalability of MailStore Server

Posted: February 27th, 2014 | Author: | Filed under: Tech | Tags: , , , , , | No Comments »

MailStore Server was developed to efficiently and securely manage large and rapidly growing volumes of data for many years to come. To this end, MailStore Server features highly optimized storage technology that does not require an external SQL server – even with a large number of users and corresponding volumes of data – and offers users fast access to their search results.

While MailStore Server can be used ‘out of the box’ in smaller companies, larger companies should consider the solution within the context of their broader IT infrastructures.

As such, before using MailStore Server in live systems, we recommend implementing a short planning phase that takes the following aspects into account for long-term system performance and scalability:

  • Selecting the relevant hardware sizing
  • Selecting a suitable storage system
  • Selecting the right archiving strategy
  • Investigating the impact of search operations

Consult our MailStore Server Help for detailed information. The referring articles can be found under the System Requirements and Guidelines for Performance and Scalability sections. Take advantage of the opportunity to contact our technical support team to discuss your individual scenario.

Case Study: MailStore Server Streamlines Migration Process at Cofely

Posted: February 20th, 2014 | Author: | Filed under: News, Tech | Tags: , , , , | No Comments »

cofelyCofely, the Benelux division of GDF SUEZ Energy Services, made the decision to deploy MailStore Server in a large-scale migration project in June 2012.

Around 5,300 mailboxes had to be migrated to a central Microsoft Exchange infrastructure at Cofely offices in Brussels. The biggest challenge was keeping the server downtime to a minimum during the migration process. Emails were to be relocated from the mailboxes using an archiving solution, thus considerably reducing the volume of migration data as well as email service downtime.

MailStore Server was well equipped to meet these and other requirements: “We settled on MailStore Server early on in the evaluation phase. The solution combines low costs and ease of use with extensive scripting options, making it possible for us to implement our individual requirements with a very high level of automation. The solution is simple and reliable,” explains Jan Vermaelen, CTO at Cofely.

Learn why Jan Vermaelen recommends MailStore Server in the latest case study.

MailStore SPE Road Show on Tour in Germany, Austria, and Switzerland

Posted: February 18th, 2014 | Author: | Filed under: News | Tags: , , , , | No Comments »

MailStore on Tour! We’re hitting the road for a seven-city tour from March 12 to 27, together with our German distributor EBERTLANG. The road show will focus on the many advantages and opportunities offered by the MailStore Service Provider Edition (SPE).

The three-hour events are directed at service providers curious to learn about the technical and sales aspects of this innovative software solution based on proven MailStore technology. For example, one of the topics being discussed by Andreas Schröder, MailStore Team Leader at EBERTLANG, addresses how providers can successfully convince their customers of the advantages of email archiving as a service. Our technical experts will be also making live presentations about the software solution’s functionality, installation, and configuration.

Take advantage of this opportunity to get serious, face-to-face advice from our product managers and technical experts, who can give you the specific information you need to determine how to implement MailStore SPE into your particular scenario.

The event is free of charge, but space is limited.

Tour dates for the MailStore SPE Road Show:
Wednesday, 12 March 2014 in Wetzlar, Germany
Friday, 14 March 2014 in Berlin
Monday, 17 March 2014 in Hamburg
Wednesday, 19 March 2014 in Munich
Thursday, 20 March 2014 in Basel, Switzerland
Tuesday, 25 March 2014 in Düsseldorf
Thursday, 27 March 2014 in Vienna

Smart Email Migration with MailStore Server

Posted: February 6th, 2014 | Author: | Filed under: Tech | Tags: , , | No Comments »

Companies gain access to numerous economic, technical, and legal advantages through the use of MailStore Server. This includes protection against data loss, relief for email servers, backup of PST files, compliance with legal requirements, and an increase in employee efficiency through fast access to the search results of all emails.

Another, even more obvious advantage of the solution is that it supports email migration scenarios. MailStore Server allows a completely new migration concept – one that is being used by more and more businesses.

The principle is very simple: Instead of migrating existing emails to the new system, which takes a lot of time and effort, they can be simply transferred to the archive. Users can continue to access their emails from a familiar working environment such as Microsoft Outlook. This means that complex migration processes are no longer necessary, and the new email server can operate without the extra burden of legacy data.

simplified migration process thanks to Mailstore Server

“By archiving our emails with MailStore we were able to switch from old server to new server – without an extensive migration process for a large number of mailboxes. Our users are now able to access their old emails via MailStore and there was no need to burden the new server with loads of old emails,” explains Takahiro Shima from Yahoo! JAPAN.

Learn more about MailStore Server and test the solution for 30 days free of charge and without any obligation.